2330 Privacy Policy — Malaysian User Data Protection
This document explains how 2330 collects, uses, stores and protects your personal information. We are committed to safeguarding the privacy of every Malaysian user at all times.
Last updated: January 2026Information We Collect from You
When you register or use the 2330 platform, we collect the following categories of information to ensure our services operate correctly and securely:
- Account information: Your full name, email address, phone number and identity verification details provided during registration.
- Payment information: Transaction details in Malaysian Ringgit (RM / MYR), payment methods used (FPX, bank transfer, e-wallet) and deposit and withdrawal history. We do not store full card numbers — payment processing is handled through encrypted payment providers.
- Device and browser information: IP address, device type, operating system, browser version and screen resolution used when accessing the platform.
- Usage data: Pages visited, games played, session duration, login times, and in-platform navigation actions.
- Cookies and tracking technologies: Cookie files, pixels and session tokens that help us recognise users on return visits and improve platform performance.
All information is collected directly from you or generated automatically through your interactions with the 2330 platform.
How Your Information Is Used
2330 uses the information collected solely for legitimate and necessary purposes, including:
- Processing account registration, identity verification, and secure login session management.
- Processing deposits, withdrawals and transaction records in MYR.
- Providing responsive customer support and effectively resolving enquiries or complaints.
- Sending important notifications related to your account, security, promotions you have opted into, and policy updates.
- Analysing usage patterns to improve platform performance, interface design and overall user experience.
- Detecting and preventing fraud, money laundering and other illegal activities that violate 2330's terms of use.
- Complying with applicable data protection laws and regulations in Malaysia.
We do not use your information for purposes beyond the scope stated here without first obtaining your consent.
Cookies, Tracking & User Preferences
The 2330 platform uses session cookies and persistent cookies to enhance your browsing experience. Session cookies expire automatically when you close your browser, while persistent cookies remain for a set period to recognise you on future visits.
The types of cookies we use include functional cookies (to retain your login settings), analytics cookies (to understand how users interact with the platform) and security cookies (to prevent unauthorised access). We do not use third-party advertising cookies to track your activity on other websites.
You can manage or disable cookies through your browser settings. However, some 2330 platform features may not function properly with cookies disabled, particularly login and session security functions.
Data Storage, Security & Third-Party Sharing
Storage & Security
All personal information is stored on servers protected by industry-grade encryption. 2330 employs strict security protocols including two-factor authentication for internal access, continuous threat monitoring and regular data backups. Your information will be retained for as long as your account remains active or as required for legal and audit purposes.
Third-Party Sharing
2330 does not sell, rent, or disclose your personal information to third parties for marketing purposes. Your information may only be shared in the following limited circumstances:
- Authorised payment providers for securely processing your MYR deposit and withdrawal transactions.
- Technical service providers who assist in platform operations, subject to strict confidentiality agreements.
- Malaysian legal authorities or regulatory bodies where required by law or court order.
In all instances of sharing, we ensure that recipients adhere to data protection standards equivalent to our own policy.
User Rights, Policy Changes & Contact Us
Your Rights as a User
As a registered 2330 platform user, you have the following rights regarding your personal data:
- Right to access: You may request a copy of the personal information we hold about you at any time.
- Right to correction: If your information is inaccurate or incomplete, you may request a correction through your account settings or by contacting our support team.
- Right to erasure: You may request the deletion of your account and personal data, subject to applicable legal record retention requirements and audit obligations.
- Right to object: You may object to the processing of your data for specific purposes such as marketing communications.
Changes to the Privacy Policy
2330 reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. Registered users will be notified of any material changes via email or in-platform notification. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
Contact Our Team
For any enquiries, data access requests or privacy-related complaints, please contact us at [email protected]. You may also refer to the FAQ section for answers to frequently asked questions about your account and data security.